1. Getting Started

Accessing Your Brand Owner Dashboard

To access your Brand Owner dashboard:

1. Log in to your account at app.veribrand.io.

2. Navigate to the dropdown menu by clicking on your username in the top-right corner.

3. Select "Manage Brand" to access the dashboard.

Dashboard Overview

The dashboard provides you with an overview of your brand's products, authentication statuses, and counterfeit flags. You can also access tools to generate QR codes and manage product claims.

2. Brand Setup

Setting Up Your Brand Name

1. Navigate to the "Manage Brand" section.

2. Under "Brand Setup," you will see an option to set or update your brand name.

3. Enter your brand name and click "Save."

Your brand name will be associated with all products you create and manage on the platform.

3. Product Management

Adding a New Product

1. Go to the "Products" tab in the Brand Owner dashboard.

2. Click "Add New Product."

3. Fill in the product details:

   • Product Name: The name of the product.

   • Product Image: Upload an image of the product.

   • Product Code: This is auto-generated when you create a QR code.

4. Click "Save" to add the product to your brand.

Managing Existing Products

• Edit Product Details: Click on a product to edit its details.

• View Ownership History: Check the ownership history to see previous owners of the product.

• Flag/Unflag as Counterfeit: Use the "Flag as Counterfeit" button if you suspect a product has been tampered with.

4. QR Code Generation

Generating QR Codes for Your Products

1. In the "Manage Brand" section, click on "Generate QR Code."

2. Select the product you want to generate a QR code for.

3. Choose the number of QR codes to generate.

4. (Optional) Upload a custom logo if you're on the premium plan.

5. Click "Generate" to create the QR codes.

6. Download the QR codes in a zip file.

Using QR Codes

• Attach the QR code to your physical products.

• Customers can scan the QR code to verify the authenticity of the product.

5. Authenticity Verification

Authenticating Products

1. Navigate to the "Authenticate Product" button on the dashboard or mobile app.

2. Enter the product code or scan the QR code.

3. If the product is verified, you will see a confirmation screen. If flagged as counterfeit, you will be prompted to contact the brand owner.

Claiming Products

• When a product is authenticated, the user can claim ownership.

• Ownership history will be updated in your dashboard.

6. Counterfeit Detection

Automatic Counterfeit Detection

VeriBrand.io automatically detects suspicious activity, such as multiple ownership claims from different locations within a short period. Products flagged as counterfeit will be marked in your dashboard.

Manually Flagging a Product as Counterfeit

1. In the product list, click on the product you suspect is counterfeit.

2. Click "Flag as Counterfeit."

3. The product will be marked, and users will be notified if they attempt to claim it.

7. Account Security

Changing Your Password

1. In the dashboard dropdown menu, select "Change Password."

2. Enter your old password, then your new password twice for confirmation.

3. Click "Change" to update your password.

8. FAQs

How do I recover my account if I forget my password?

• Use the "Forgot Password" link on the login page. Follow the instructions to reset your password via email.

Can I generate QR codes in bulk?

• Yes, the platform allows you to generate up to 500 QR codes at a time (or more with higher-tier plans).

What happens if a product is flagged as counterfeit?

• The product will be marked in your dashboard, and users will be warned if they attempt to claim it.

How do I contact support?

• Use the "Contact Support" button in your dashboard or email customer-support@veribrand.io.

Can I customize the QR code design?

• Yes, premium users can upload a custom logo and choose specific colors for the QR code design.

Is there a limit to the number of products I can manage?

• There is no limit on the number of products. However, QR code generation limits depend on your subscription plan.

Certain information about brands or users might not be visible on your dashboard in order to maintain user privacy and service security.

In order to delete your account as a customer, please pay all outstanding payments, cancel your subscription and then email us with your request at support@veribrand.io (or email us to do it for you)